When Coronavirus made its unceremonial and unwelcomed entry in the country the staff was uncertain. As we all know, this deadly disease spread like wildfire all over the U.S. and the world. The inception of those uncertain times ignited special strength in many people. While some people dwindled themselves to almost nothing and retreated, many of our team members showed resolution and commitment to keep COVID-19 out of our community. Every measure necessary to keep residents and staff safe was adhered accordingly with an “all hands on deck” approach. The team remained resolute and pushed for not only excellent cares for residents but complete and continued action with every level of prudence to shield Heathers Manor from this virus.

Eight or nine months into the battle, the virus managed to infiltrate our defenses. Several staff and residents had to quarantine. It seemed to some that our long fought battle may have finally failed and we may hit rock bottom. However, team members shifted into an even higher gear to get regain control. Team work paid off greatly! The virus fought hard but the Heathers Manor team fought even harder and won! Everyone played their role effectively and efficiently. The domino effect of complete team work put us back on track.

This does not dilute or downplay the countless efforts by all of our team members in any way but it is, however, worth mentioning one person with specificity here, our Executive Director, Kristel. She joined the team members in their work to deliver food to both quarantined and other residents of our community. She did this every day. In many cases when there is danger, leaders retrieve or retreat to lead from behind. Not with standing, she led boldly by example. Bravo to our ED and all who helped us fight against the pandemic! Please keep it up!